Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Personal information (name, email address, phone number)
  • Date preferences and romantic interests
  • Location information for personalized recommendations
  • Payment information (processed securely through third-party providers)
  • Communications with our concierge team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Create personalized date recommendations and experiences
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Communicate with you about products, services, and promotions

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze how you use our services
  • Provide personalized content and recommendations
  • Improve our platform's performance and functionality

You can control cookie settings through your browser preferences, though this may affect the functionality of our services.

6. Third-Party Services

Our services may integrate with third-party platforms and services (such as restaurants, venues, and payment processors). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

8. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data
  • Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: concierge@chaima.dev

Website: chaima.ai

Subject Line: Privacy Policy Inquiry

By using Chaima's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.